In case you keep hearing the jingle "Powered by 3D Sound Labs" : 

1. Make sure that your headphones are properly paired and connected to your computer via Bluetooth. Hearing the "Powered by 3D Sound Labs" jingle is a normal behaviour if your headphones are not connected.


2. In case you're still hearing the jingle despite headphones are properly connected, go to Windows' "Sound" settings and deactivate "3D Sound One" virtual sound card. Then reactivate it.

In case none of these workarounds seem to be working, please reach us by raising a ticket or at