In case your headphones got stuck with errors while updating and you are not able to update them anymore :


1. Try to rescue/reset your headphones by putting it in "Rescue Mode".


2. In case "Rescue Mode" is not working, try to "Force Update" 3D Sound One.

In case none of the solutions above seem to be working, please reach our support team by creating a ticket on the Help Center or by email at customer.support@3dsoundlabs.com